Service Area

The North Collin Water Supply Corporation (NCWSC) supplies water for customers in rural north Collin County. If you're not sure if you are in our service, please contact us. Click the map at right for a larger image.

Applying for New Service

To apply for new service, complete the “Service Application and Agreement” form and return it along with the appropriate fee to NCWSC at the address shown on the form. Download the Service Application (Acrobat PDF)

Transferring Service

To transfer service to another person, complete the “Membership Transfer Authorization” form and return it to NCWSC at the address shown on the form. Download the Membership Transfer Authorization (Acrobat PDF)

Alternate Billing Agreement

If you are a landlord and you want a tenant to receive the water bill, complete the "Alternate Billing Agreement." Download the Alternate Billing Agreement (Acrobat PDF)

General Information

Billing is managed by NCWSC. Acceptable methods of payment include cash, check, Visa, and MasterCard. You can pay your bill in any of the following ways:

• In our office (2225 SH 121 N-Melissa)
• Night drop (just to the right of the front door)
• US Postal Service
• Over the phone with a Visa/MasterCard credit or debit card
• Automatic bank draft
  Automatic bank drafts are drafted monthly from your checking or savings account on the 15th day of the month or the first working day following the 15th. To sign up, please contact us for the form.
• Automatic credit card
  Setting up automatic credit card payments is fast and easy. Your credit card is charged monthly on the 15th (or the first working day following the 15th). To sign up, please contact us for the form.

Rates

Water Rates

Description	Amount
Minimum (including 1st 1000 gallons)	$12.50
1001 gal through 10,000 gal	$3.10/1000 gal
10,001 gal through 20,000 gal	$3.35/1000 gal
Over 20,000 gal	$3.60/1000 gal

Meter Fees

Description	Amount
Standard Residential Meter	$3,000.00
3/4" x 3/4" Meter	$4,050.00
1" x 1 " Meter	$6,150.00
1-1/2" Meter	$11,400.00
2" Meter	$17,700.00

Frequently Asked Questions

Do I have to read my meter?
No, unless it is not accessible to the meter readers.  You most certainly can if you wish to and write the reading in the boxes located at the top of your bill.

Am I required to pay late fees?
If your account has a balance after the 20th of the month, you will be required to pay a late fee. Bills are mailed the last working day of each month to allow customers about 3 weeks to pay their bill and avoid late fees.

Can I pay my bill online?
Not currently.

Why does the water taste and smell different?
A natural occurrence in all surface water supplies, an "algal bloom," is responsible for the taste and odor changes in the water supply. Algal blooms usually occur in late July and into August each year. An algae bloom does not affect the safety of the drinking water.

What would cause my water bill to be much higher than usual?
If your water usage seems high, it is probably the result of unusually high usage or a leak. The main culprit for high usage is irrigation. Be sure that you are watering only when necessary. Another reason for a water bill could be a leak. Turn off all the sources of water (faucets, dishwashers, etc.), then look at your water meter. If the meter is still moving, you may have a leak.

Click here for 100 tips on using water wisely.

When do you read meters?
Generally between the 15th and 25th of the month.